bdg

bdg App support

Contact
+91 9705721202

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Upon submission, verify the One-Time Password (OTP) sent to your number. This will securely authenticate your account without needing a password or email.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If the OTP doesn't arrive after a reasonable time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the newly updated app. This should resolve any compatibility problems or bugs causing the app to malfunction.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are only possible for the money earned through gaming, not the bonus amount. This allows users to redeem their gaming rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure all your Know Your Customer (KYC) details are filled out and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay is a rare exception to the app's usually efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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